Passage Summary: To be eligible for this award, you need a perfect record; to definitely get it, you must also have gone above and beyond to save a life this year.

Conclusion: Officer Franklin is entitled to a Mayor's Commendation, whereas Officer Penn is not.

Reasoning: The award requires an exemplary record for eligibility and is mandated if an eligible officer exceeds expectations and saves a life.

Analysis: This is a principle application task where we must satisfy the sufficient conditions for Franklin and fail at least one condition for Penn. For Franklin, we need facts confirming an exemplary record, an act exceeding expectations, and a life saved. For Penn, the simplest way to justify the conclusion is to show he lacks an exemplary record, which would disqualify him regardless of his other actions.