Flawed ReasoningDiff: Easy
Logic Breakdown
Passage Summary: A customer is worried about a software update because a friend had trouble with it. The company rep says that since only 100 out of 3,000 people called to complain, the customer probably won't have any issues.
Conclusion: The consumer is very unlikely to encounter any technical issues with the new software upgrade.
Reasoning: Out of 3,000 copies distributed, the company has received fewer than 100 phone calls reporting problems.
Analysis: The representative's logic is flawed because it equates 'not calling to complain' with 'not having a problem.' You should look for an answer that points out this gap in data collection. It is entirely possible that many of the 3,000 users experienced bugs but chose to uninstall the software, complain to friends, or seek help online rather than calling the company directly. The representative is treating a lack of reported evidence as proof of the software's reliability, which is a classic statistical trap.
Conclusion: The consumer is very unlikely to encounter any technical issues with the new software upgrade.
Reasoning: Out of 3,000 copies distributed, the company has received fewer than 100 phone calls reporting problems.
Analysis: The representative's logic is flawed because it equates 'not calling to complain' with 'not having a problem.' You should look for an answer that points out this gap in data collection. It is entirely possible that many of the 3,000 users experienced bugs but chose to uninstall the software, complain to friends, or seek help online rather than calling the company directly. The representative is treating a lack of reported evidence as proof of the software's reliability, which is a classic statistical trap.
Passage Stimulus
Passage Redacted
Unlock Full Passage5.The reasoning in the company representative's argument is most vulnerable to criticism because it fails to consider the possibility that
Correct Answer
C
It highlights underreporting: if a significant number of users had problems but did not call, then the company’s evidence understates the true rate, undermining the conclusion that problems are very unlikely.
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