Passage Summary: McBride tried to file a complaint, but the government office gave her the wrong paperwork. Now the nightclub she's complaining about wants the case thrown out on that technicality, but the author thinks that's unfair.

Conclusion: It would be unfair to dismiss McBride's complaint simply because she used the wrong form.

Reasoning: McBride used the incorrect form only because the government agency responsible for the process gave it to her.

Analysis: To justify the judgment of 'unfairness,' we need a principle that shifts the blame from the individual to the institution. The argument hinges on the fact that the error was induced by the agency itself. Look for a principle stating that a person should not be held responsible for failing to follow a regulation if that failure was caused by the government's own mistake or misinformation.