Passage Summary: Businesses love productivity because it helps them survive and make money, but sometimes these efforts backfire because firing people makes the remaining staff feel insecure and unhappy.

Conclusion: Not every attempt to boost a company's productivity is actually good for the business as a whole.

Reasoning: Efforts to increase productivity often involve cutting staff, which hurts the employees who leave and damages the morale of those who stay.

Analysis: To identify the conclusion, look for the 'pivot' in the argument. The economist starts with a general truth about productivity but then uses the word 'But' to introduce their main point. Everything following that pivot serves as evidence to explain why productivity drives aren't always a net positive. When you see a structure that goes 'Some say X, but actually Y, because Z,' Y is almost always your conclusion.